Commerce Operating Platform
Run better. Grow further.
MELUR is one system for the whole of a small retail business: the storefront your customers order from, and the operations screen your team runs the day on. Same orders, same stock, same customers — one place.
- Installs like an app, on any phone
- Keeps working when the signal does not
- Staff see only what their role allows
What MELUR is
A commerce operating platform: the shop your customers see, and the system you run behind it, built as one thing rather than bolted together.
One platform, not five tools
Orders, stock, customers and money are one data set with one set of rules. Nothing is re-keyed between a spreadsheet, a chat group and a receipt book.
A storefront your customers install
Every shop gets its own address and its own installable app — its name, its colours, its collection points. Customers order, pay and track without a download.
An operations screen for the counter
MELUR Business is built for a phone held in one hand at a busy counter: large targets, plain language, and the day’s work first rather than a dashboard.
Who it is for
Small merchants scaling into SMEs. One counter today, three next year — and a system that does not have to be replaced in between.
- You have outgrown a spreadsheet and a chat group, and the day now has more moving parts than one person can hold.
- Orders arrive in more than one way — a counter, a message, a link — and they all have to end up in the same place.
- You have staff, and some of them should be able to see the takings and some of them should not.
- You are opening a second point, or you are about to, and doing it twice by hand is not a plan.
The modules
Nine parts of one system. They share a customer, an order and a ledger, which is the difference between a platform and nine apps.
Orders
One order number from checkout to collection, with the whole timeline attached to it.
Products
Variants, prices and what is available where — per shop, not per spreadsheet tab.
Inventory
What is on the shelf, what is committed, and what is on its way.
Customers
Who bought what, how often, and how to reach them when something changes.
Wallet
Store credit and top-ups, with a statement a customer can read and a merchant can trust.
Loyalty
Points and rewards that follow the customer, not the device they signed up on.
Bottle Returns
Returnable containers counted, credited and reconciled — in the merchant’s own words for them.
Analytics
The day, the week, and where it actually went. Figures you can act on before closing.
Finance
Payments in, gateway fees out, and a settlement you can tie back to the orders behind it.
Run your shop from one screen.
MELUR Business is the merchant side of the platform — today’s orders, the shelf, the customers and the money, on the phone already in your hand.
For merchants. Customers order on their shop’s own address.